Shipping and Delivery

In order to provide the cheapest yet most reliable shipping service available we ship all our products via Fulfilled By Amazon or FBA. This gives you peace of mind that your order is in safe hands!

 

1. FBA Shipping Cost and Delivery Times

 Standard Delivery UK

Cost

*Free for orders over £20*

  • .Shipping is calculated by weight. Please view our rates here.

Delivery Time

  • 3 - 5 days after dispatch.

Expedited Delivery UK

Cost

  • Shipping is calculated by weight. Please view our rates here.

Delivery Time

  • 1 - 2 days after dispatch

    International Delivery

    All international shipping is calculated by weight. Please see links below for your rates:

    Europe International Shipping rates.

    *Shipping to the Rest Of The World is £25*

    2. Tracking Information.

    You will receive a confirmation email with all your order details while your order is processed. Once it has been dispatched, you will be notified with all your tracking information. 

    3. Dispatch times.

    Amazon's fulfilment team processes and dispatches orders usually within 24 hours but can take 1 - 3 days, although these times may vary during busy periods i.e. Christmas Holidays. 

    Expedited Delivery will be prioritized for dispatch and dispatched within 24 hours.

    4. Delayed, Lost or Misrouted Orders.

    Steel City Gaming Ltd holds liability in the unlikely event that your order is Delayed, Lost or Misrouted. 

    If you have any concerns on the location of your order please contact us at: info@steelcitygaming.co.uk and we will track down your order and get back to you right away.

    5. Undesirable Shipping Location.

    If your order is processed but then cancelled by Amazon's Fulfilment team due to an undesirable shipping address you will be notified and a full refund will be issued. This could happen if the address entered is incorrect or the address provided is outside the UK and is a country not shipped to by Amazon. You can quickly check if your country is supported by Amazon by clicking here.